Frequently Asked Questions
Find answers to the most common questions about orders, payments, delivery and handcrafted products.
Browse your favorite products, click Add to Cart,
proceed to Checkout, enter your shipping information,
complete payment and your order will be confirmed instantly.
We accept UPI, Debit Cards, Credit Cards,
Net Banking and secure online payment gateways.
Most orders are delivered within
3–10 business days depending on
your delivery location.
Yes.
Orders can usually be cancelled before
they are shipped.
Once dispatched,
cancellation may not be possible.
Yes.
Eligible products can be returned according
to our Refund & Return Policy.
Please make sure the item is unused and
returned within the allowed return period.
Yes.
Most of our products are handcrafted by
experienced artisans.
Slight differences in wood grain,
texture and finish make every product unique.
Yes.
International shipping is available for
selected countries.
Shipping charges and delivery time
depend on destination.
Once your order has been shipped,
you'll receive a tracking ID by
email or SMS.
Email :
info@xylotekton.com
Phone : 9521639676
Address : Office: H.N.04, Mayfair Avenue, L.No.C-19, Turner Road, Clement Town, Dehradun, Uttarakhand, India Pin-248002 Dehradun Uttarakhand India
Phone : 9521639676
Address : Office: H.N.04, Mayfair Avenue, L.No.C-19, Turner Road, Clement Town, Dehradun, Uttarakhand, India Pin-248002 Dehradun Uttarakhand India
Still have questions?
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