Shipping Policy
Last Updated: September 06, 2026
Thank you for shopping with XYLOTEKTON. We are committed to delivering your handcrafted products safely and on time.
1. Order Processing
- Orders are usually processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Custom or handmade products may require additional processing time.
2. Shipping Time
- India: Usually 3–7 business days.
- International: Usually 7–21 business days depending on destination.
- Delivery time may vary due to customs clearance or courier delays.
3. Shipping Charges
Shipping charges are calculated during checkout based on your delivery location, package size and shipping method.
4. Order Tracking
Once your order is shipped, a tracking number and courier details will be sent to your registered email address or mobile number.
5. International Shipping
We ship to selected international destinations. Customers are responsible for any customs duties, taxes or import charges imposed by their country.
6. Delivery Delays
Delivery may occasionally be delayed due to weather conditions, customs clearance, courier issues or other circumstances beyond our control.
7. Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing an order. We are not responsible for delays or losses caused by incorrect address information provided by the customer.
8. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the package and product.
9. Contact Us
If you have any questions regarding shipping, please contact us.
- Email: info@xylotekton.com
- Phone: 9521639676
- Address: Office: H.N.04, Mayfair Avenue, L.No.C-19, Turner Road, Clement Town, Dehradun, Uttarakhand, India Pin-248002, Dehradun, Uttarakhand, India